Patient Testimonials

"....I wanted to let Dr. Hynes and his staff know that my back surgery has been more than successful. Dr. Hynes performed my back surgery in November 2006. I am healthier than I have ever been. I weigh 60 pounds less and exercise more than ever (walking). I went through many epidurals, injections, etc. I had to have the surgery. I was walking with a cane before Dr. Hynes performed the fusion. I am the proud owner of the "cage and 11 screws). I have never regretted having the surgery."

Rose

Back in 2002 I think it was I desperately needed back surgery. At the time it was done by a neurosurgeon. After the operation, I only saw this doctor maybe twice and I was in the hospital for about 8 days. I felt scared, and I wasn't told what to expect after the surgery while recuperating at home, nor ddi he go through anything with me before the surgery. When I was discharged from the hsopital and had seen him for my six-week post-surgery check up he took an xray and I was telling him that I was feeling so tight and in so much pain. He responded, "well what did you think a lumbar fusion was supposd to feel like?" Very sarcastic and condescending. As we reviewed the xray that was taken, I noticed how one of the screws (I had I believe 2 rod + 8 bolts AND screws put in me), looked open and when I wasked him about it, he said to me,"Take your xray and MRI and co-pay, I'm done.I did your surgery and thats it." I was shocked, afraid and felt so alone. I asked him, "well, what about aftercare for my surgery?" He said, "Thats not my problem anymore." What kind of doctor DOES THAT!

I was in such excruciating pain, no one to take care of me and then I received a phone call that literally changed my life. I had called for an appointment to see the fabulous Dr. Richard Hynes.

When I went for my first appointment to see him, he took an x-ray, agreed that the screw I felt was open from the xray that the neurosurgeon who did the lumbar surgery, and Dr. Hynes stated how he couldn't believe I was walking, as he stated I was a walking cripple. My pain level was off the scale, I just couldn't take it anymore. He not only talked to me about surgery to fix me, he EXPLAINED EVERYTHING to me. He's not just the BEST ORTHOPAEDIC surgeon in the state, I believe he is the best in the world.

I say this because this time around I did research on him, in his waiting room there are patients from different states, different parts of Florida, who also knew he's the best and were willing to wait, in one case up to two years to see him for their surgery.

As we scheduled my lumbar surgery he explained this technique that he does and I saw him before I was taken to the operating room, I saw him everyday that I was in the hospital. He was so genuine, kind, loving, compassionate and understanding. He walks you through everything, doesn't leave you feeling alone and when the nurses and other hospital staff knows that Dr. Hynes is your doctor, take it from me, you are treated like royalty.

When I saw him for my post-op visit, I couldn't believe what I saw. First of he told me that he had to rebuild my spine because the hardware from the neurosurgeon just fell apart when Dr. Hynes went to take it out and all this time I was walking around like this, and then what shocked me was he took my post-op xray and compared it to the xray he tok before my surgery and from his special procedure he does - I saw new bone growing back! What a sight to see, I was filled with such emotion going form becoming a walking crippled to seeing right in front my own eyes new bone growing back - wow!

But we were not done. To complete rebuilding my spine we both knew I had to have another surgery on my lumbar spine. With Dr. Hynes procedure that is proven and I saw it with my own eyes in growing back new bone, which he works with the FDA with this and on another advance in orthopaedic surgery, I was not scared to go back through what would be my third back surgery. Another success.

He's just not the top orthopaedic surgeon, he's not only a teaching doctor in explaining procedures, he truly truly cares for all his patients.

After this third lumbar surgery, there was a situation with my health insurance. Without getting into all the details, here are some facts. If it wasn't for Dr. Hynes, I would've been left without him or his marvelous staff.

His staff, Cathy Bird and Patty, to name a few helped me gather the proper forms and guided me in filling them out and filing them out a medicare appeal hearing. Aother doctor would have just not been interested in helping to appeal my case, but not Dr. Hynes. He truly is not just a doctor but a caring, involved advocate for his patients. We managed to have a scheduled Medicare appeal hearing by telephone conference....I can go on and on because of the type of doctor and human being he is, is so rare in the medical profession today...He doesn't just see you and say take your medicine and make another appointment, no he believes in the mind, body, spirit and soul all working together in harmony for a true successful healing and so do I.

I am also so lucky because every person that works at the BACK Center goes above and out of their way to help you. From Lola who always answers the phone with such a beautiful smiley voice and connects you where you need to go, to April, Christy and the other girls to schedule your appointments, to the girls when you arrive to check you in, to Patty who is so caring and extremely willing to help you out tiwh any kind of issues she can. And Cathy Bired who is such a loving and devoted Administrator. She is always willing to help and guide the patient with what they need.

One more thing, Dr. Hynes has the best pain management in this county. My pain management started with Anne Gregg - she's fabulous! Now I see Dr. Esmailzadeh and again what a blessing he is to me. He is such a caring, compassionate, attentive, knowledgeable doctor with alot of patience. After suffering for 22 years with cluster migraine headaches compounded by a bad neck, he is the only pain doctor after all these years to address and diagnose my problem and now I am finally getting the proper pain treatment that I need.

As you can see, when I received that phone call from the BACK Center in December of 2005, it literally changed my life, my health, my pain and my ability to start having and enjoying my life, for the first time in years.

I truly love and admire Dr. hynes for all he has done for me, for all his staff has done for me and for still being my dcotor, my friend. He is the ONLY orthopaedic surgeon that will ever operate on me! Dr. Hynes and all his staff for fixing me and making me feel so not alone. They really brought me through that tunnel and have been there for me all this time.

With much love and appreciation, Debbie

Did you have a great experience with a B.A.C.K. Center provider? Have encouraging words for other patients? Please submit your written testimonials to us!

• Be sure to include your full name, phone number, email address and regular address (we will only use your first name publically).
• Email them to us at: testimonials@thebackcenter.net
• Or mail them to us at our address:
  Testimonials/6th Floor 2222 South Harbor City Blvd., Melbourne, FL 32901
• Let us know if you would like to give us a video testimonial!